FAQs

1- WHY DO I KEEP RUNNING OUT OF WATER BEFORE THE DELIVERY MAN COMES?

It is important to understand that we cannot forecast your consumption of Spring Water.

This is why we require a first delivery of at least 4 bottles. We have found that the average family or small office uses about 4 bottles per month. We also strongly suggest that you give us a call when you have at least 1 full bottle left. This gives us some time to schedule your next delivery and if you are consistently drinking 4 bottles per month or even every 2 weeks we will put you on a regular delivery schedule.

If you know you’re going to need more water for a party or guests, please let us know as soon as possible.

And last but certainly not least, we apologize if we have messed up or missed your delivery and we will do all we can to get it corrected in the future.

IS KEPWEL SPRING WATER TESTED?

 Akua is tested by a State Certified Laboratory every week.

Akua is tested annually by a Federally Certified Laboratory where it is broken down into parts per million.

These tests meet or exceed all local, state and federal standards

HOW LONG CAN I STORE BOTTLED WATER?

The Food and Drug Administration has not established a shelf life for bottled water.

Bottled water can be used indefinitely if stored properly.